Issues sending emails.

Resolved

Operational

Started about 1 year ago16 July, 2025Lasted about 7 hours16 July, 20252:219:28 PMUTC

Affected

AU/Global Infrastructure

AU/Global - Clinic App

AU/Global - Client Portal

AU - Communications

US Infrastructure

US - Clinic App

Updates

Resolved
16 July, 2025 at 9:28 PMUTC
Resolved
16 July, 2025 at 9:28 PMUTC
This incident has been resolved. Email sending should be working as expected again!
Investigating
16 July, 2025 at 2:21 PMUTC
Investigating
16 July, 2025 at 2:21 PMUTC
We are currently experiencing issues with email sending due to a problem with our messaging host. This may affect confirmations, reminders, and other email-based communications.
Our team is actively working with the provider to resolve this as quickly as possible. We appreciate your patience and will provide updates as we have them.

Zanda - Issues sending emails. – Incident details