Zanda - US and UK - Email and SMS messages PENDING and do not send – Incident details

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US and UK - Email and SMS messages PENDING and do not send

Resolved4 hours 37 minutes

Affected

US Infrastructure

Degraded performance from 2:36 PM to 7:13 PM

US - Clinic App

Degraded performance from 2:36 PM to 7:13 PM

UK Infrastructure

Degraded performance from 2:36 PM to 7:13 PM

UK - Clinic App

Degraded performance from 2:36 PM to 7:13 PM

  • ResolvedUTC

    This incident has been resolved. All pending messages should now be sent as expected.

  • InvestigatingUTC

    We are currently investigating an incident with Email and SMS messages staying in Pending status.