Zanda - Emails and SMS messages not sending from the system and showing errors – Incident details

All systems operational

Emails and SMS messages not sending from the system and showing errors

Resolved
Operational
Started about 1 month agoLasted less than a minute

Affected

AU/Global Infrastructure

Operational from 12:30 AM to 12:30 AM

AU - Communications

Operational from 12:30 AM to 12:30 AM

US Infrastructure

Operational from 12:30 AM to 12:30 AM

US - Client Portal

Operational from 12:30 AM to 12:30 AM

UK Infrastructure

Operational from 12:30 AM to 12:30 AM

UK - Client Portal

Operational from 12:30 AM to 12:30 AM

Updates
  • Update
    Update

    This issue has been resolved and client messaging should be back up and running as normal. Thank you for your patience.

  • Resolved
    Resolved

    Issue resolved!