Zanda - Client Portal Loading Issues – Incident details

All systems operational

Client Portal Loading Issues

Resolved1 hour 46 minutes

Affected

  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC

    We implemented a fix and are currently monitoring the result. If you are still experiencing any issues, please clear the cache, cookies and history on the browser you use to access Power Diary, to resolve this.

    Thank you for your understanding and patience while we have been working on this.

  • InvestigatingUTC

    Dear users, we are aware of some instances where client portal does not load availability, and Telehealth sessions not connecting. We are urgently investigating this issue and will be posting updates here. We apologise for the inconvenience.