Zanda - Online Forms with File Upload fields are not accessible to clients – Incident details

All systems operational

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Online Forms with File Upload fields are not accessible to clients

Resolved2 hours 1 minute

Affected

AU/Global Infrastructure

Degraded performance from 1:00 AM to 3:00 AM, Operational from 1:00 AM to 3:01 AM

AU/Global - Clinic App

Operational from 1:00 AM to 3:01 AM

AU/Global - Client Portal

Degraded performance from 1:00 AM to 3:00 AM, Operational from 3:00 AM to 3:01 AM

  • ResolvedUTC

    This incident has been resolved. We appreciate your patience.

  • IdentifiedUTC

    We have identified an issue where online forms that contain file upload fields open as a blank page to clients. We are currently working on a fix. We apologise for any inconvenience this might have caused you and your clients.