Zanda (formerly Power Diary) - Notice history

We have identified a bug affecting the ability to add new referrers within the system. Our team is actively working on a fix, and resolving this issue is a priority. We expect to have it resolved within the next day or so.

We’ll continue to provide updates as we know more. We appreciate your patience and understanding while we work to resolve this.

Thank you for your continued support.

We are currently investigating an incident where a large number of Physitrack links in client profiles are not loading correctly and give an error page rather than correctly linking to the client's Physitrack profile. This is being looked at with hopes to have this resolved as soon as possible.

While this is not consistent, some users have been able to work around the issue by using a different browser. The issue doesn't seem to affect all clients either.

Thank you for your patience while we work to get this resolved.

We are currently experiencing an issue with the 'Upload Files' feature in Admin and Clinical Notes. Users may be unable to upload files as expected. Our engineering team has identified the cause of the problem and is actively working on a solution.

We apologize for any inconvenience this may cause and appreciate your patience as we resolve this issue.

We are investigating reports of poor performance and slowness at the highest priority. You may experience longer loading and reaction times than usual to conduct basic tasks.

We will update this page with further information as soon as possible, and appreciate your patience during this time.

Some SMS messages and auto reminders sent between 9:58 AM and 10:22 AM AEDT on November 18, 2024, may have been delayed but are currently being processed and will be delivered soon.

Please be assured that all affected messages are in the queue and will be sent. To avoid incurring additional costs, please refrain from resending these delayed messages.

Thank you for your patience and understanding.