Zanda - Regional Outage - AU infrastructure – Incident details

All systems operational

Regional Outage - AU infrastructure

Resolved
Operational
Started about 2 years agoLasted 13 minutes

Affected

AU/Global Infrastructure

Major outage from 12:02 AM to 12:16 AM

AU/Global - Clinic App

Major outage from 12:02 AM to 12:16 AM

AU/Global - Client Portal

Major outage from 12:02 AM to 12:16 AM

US Infrastructure

Operational from 12:02 AM to 12:16 AM

US - Clinic App

Operational from 12:02 AM to 12:16 AM

US - Client Portal

Operational from 12:02 AM to 12:16 AM

Updates
  • Resolved
    UTC
    Resolved

    This incident has been resolved. Thank you for your patience.

  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    UTC
    Investigating

    We are investigating access issues to Power Diary in the AU region. You may experience timeout error messages and not be able to conduct basic tasks.

    We will update this page with further information as soon as possible, and appreciate your patience during this time.