Zanda - 504 Gateway Time-out Error Message – Incident details

All systems operational

504 Gateway Time-out Error Message

Resolved
Operational
Started over 2 years agoLasted 22 minutes

Affected

AU/Global Infrastructure

Operational from 11:05 AM to 11:22 AM, Major outage from 11:22 AM to 11:27 AM

AU/Global - Clinic App

Operational from 11:05 AM to 11:22 AM, Major outage from 11:22 AM to 11:27 AM

AU/Global - Client Portal

Operational from 11:05 AM to 11:27 AM

Updates
  • Update
    UTC
    Update

    This incident has been resolved. We apologise for the issue. We have identied the underlying cause of this incident and have made a change to prevent this occuring again.

  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Identified
    UTC
    Identified

    We have identified the issue. We expect to have it resolved within a few minutes. Apologies for the difficulties this is causing.

  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.